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Life is complicated.
Make it easy for your patrons...
Tell them to download your app!

 
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Create your home on their devices

Digital Concierge

Give them access to everything they need in one place. From digital tickets and membership cards to targeted messages, one-tap donations, and more. Turn your mobile app into a digital concierge for patron engagement.

Give patrons the touchless conveniences they expect

Mobile Tickets

Reduce physical contact points and shorten your will call lines. Your app becomes their mobile wallet for all of their tickets with fast access and easy scanning. Customize ticket content with ease. Limit barcode access to a few hours before the event to combat scalping.

Redeemable Tickets

Redeemable tickets replace the barcode or QR code with a Redeem button. When a ticket is redeemed, the data is sent to Tessitura and tracked as if it was scanned. Redeemable tickets are great for drink tickets, parking, lounge access, events without scanners, and more.

Ticket Sharing

No one wants to wait outside the venue for their party to show up. Make it easy for patrons to send tickets to friends and family arriving separately.

There is so much that Appscension’s platform has helped our organization accomplish. One of the simplest yet most exciting is the implementation of mobile tickets, which has cut down our box office lines to less than a quarter of their usual length! Even our 70+ year old patrons seem to have little difficulty using and navigating our app.
— Anh Le, Director of Marketing & PR,Opera Theatre of Saint Louis
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Digital Membership Cards

Give your members one less thing they need to remember. Add their membership cards to the app for fast access and convenience. Customize the information on the card to meet your needs. 

At-The-Venue

Release event-specific content on the day of the show. Include multimedia content to take patrons behind the scenes. Highlight relevant promotions and offers.

 

Having the At-The-Venue experience literally at our patrons' fingertips allowed us to clear some very unexpected hurdles. We were able to replace physical touchpoints all throughout our campus: from bar menus and programs to tickets and tip jars!
— Greg Garcia, Associate Director of Marketing & Analytics, ZACH Theatre
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Deliver timely messages at key moments

Push Notifications

Cut through the noise of everyday life with notifications for immediate action. Target your messages with Lists in Tessitura. Create automated notifications with our Prospect 2 integration. Use notifications to announce ticket sales, promote on-demand content, encourage one-tap donations, and more.

Provide the information they need

Event Information

Help patrons discover and learn more about upcoming events. Sync event information with Tessitura. Prompt them to purchase tickets.

Thanks to our mobile app, patrons are able to browse events, purchase tickets, and scan them at the door — all from the convenience of their phone! We're now able to provide digital programs and interactive content to our patrons through the app that we weren't able to offer before. Thanks Instant Encore for bringing this valuable service to the arts industry!
— Staci Stickovich, Digital Platform and Web Communications Program Manager, DeBartolo Performing Arts Center
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Digital Content

Deliver virtual experiences and educational programming with on-demand videos, streaming audio, and more. Take patrons behind the scenes to build anticipation for upcoming events. Give patrons access to restricted digital content in Tessitura with Appscension’s platform-agnostic integration. 

It was important for the Alliance Theatre to provide an easy way for fans to access digital content anywhere they go. Integrating digital content into the Alliance Theatre app was the best way to do that. Now, our fans can quickly and easily pull up their digital content, tickets, and other important information from their mobile phones.
— Allison Hoover, Director of Marketing & Communications, Alliance Theatre
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Custom Content

Give them everything they need to have a great experience. Create custom pages with information tailored for your audience.

We needed an app to improve our patrons' experience, and we’ve found a partner in Instant Encore. Together, we have been able to add new features and enhancements to allow for a touchless experience at our venues.
— Ashley Voorhees, Associate Vice President of Administrative Services, Ticket Omaha
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Gain more value from patron engagement

One-Tap Donations

Patrons want to give, but nobody wants to fill out long donation forms. Replace those forms with One-Tap Donations with Apple Pay and Google Pay. Promote giving in the moments when patrons are most engaged. Sync donation data with patron records in Tessitura.

 

One-tap donations makes the giving process super simple. The inclusion of Apple Pay and Google Pay makes it faster and more convenient for patrons.
— Michael Knight, Director of Guest Relations, Opera Philadelphia
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Sponsors

Provide new opportunities for sponsors to connect with patrons. Give them visibility in high traffic areas.

 
 

New Integration!

 

The only digital program book you’ll ever need

Appscension integrates with InsideGuide to add digital program books to your mobile app and digital tickets.

 
 
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Launch & Manage Your App With Ease

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Setup

Our team will guide you through the launch process, help define your mobile strategy, and configure your app to meet your needs.

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Manage

Manage and change your app at any time with our user-friendly control panel.

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Support

We’re with you before, during, and after launch. Help is only a phone call or email away.

The support services offered by InstantEncore made a real difference for us. Our liaison became an extension of our digital marketing team.
— Barbara J. Wanzo, Executive Director, Black Arts MKE, Inc.
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Strapped for Time and Resources? Get More Out of Your App With AMP

Account Management Pro (AMP) uses our expertise to help with app strategy, specific tasks, and ongoing management so you can focus staff time where it’s needed most.

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Who Uses Appscension?

Since 2009, we have powered hundreds of mobile apps for the world’s leading arts and culture organizations. 

Innovation you can afford

Our pricing is as flexible as your repertoire.

We work with courageous community theatres - mighty in passion, but limited in budget. We also partner with larger renowned organizations that want to lead in modernization.

Take the spotlight with confidence. We have a solution that fits your budget and ambition.

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Want to Learn More?

Let’s talk! We would love to discuss what Appscension can do for your audience.

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